1. Scope and acceptance
These terms govern the Zentron Outdoor website and ZEN LINK mobile app provided by Shenzhen Zentron Technology Co., Ltd. (Zentron, we or us). Read them and the Privacy Policy before using the services. Use the services only if you can lawfully enter the relevant agreement; minors need appropriate parent or guardian involvement. If you do not agree, stop using the affected service.
2. Website information and downloads
The website provides product information, manuals, news, dealer contacts and support resources. Confirm the model, firmware and regional requirements before relying on a document or download. Images, display colours and field demonstrations may differ from your device or conditions. Historical articles describe the circumstances at their publication date.
We may correct errors or update information. Confirm material product or compatibility details with Zentron or your dealer before purchasing or installing an update. This does not remove responsibilities imposed by applicable law.
3. Purchases, dealers and warranty
The current website has no shopping-cart or payment checkout. Product pages and dealer listings are not order confirmations. If you buy from a dealer, the seller’s contract governs price, payment, delivery, cancellation and returns, subject to mandatory consumer law.
Published warranty and service conditions apply only within their stated region and scope. These terms do not extend a regional warranty to every country, create a new return period or override statutory rights. A dealer application does not establish a dealership until separately agreed; a service or registration submission does not itself confirm warranty eligibility or approval of a repair.
4. App functions and compatibility
ZEN LINK supports compatible-device connections, controls and media, firmware updates, maps, weather and team functions where available. Features depend on App version, device model, firmware, operating system, permissions and connectivity. Download the App and firmware through official channels.
Follow the relevant manual, confirm compatibility and keep the required power and connection during updates. Maintain separate copies of important media. Map locations, headings, calculated markers and weather can be delayed or inaccurate; use independent judgement, suitable navigation equipment and official weather or emergency information.
5. Permissions and privacy
Location, Bluetooth, nearby-device, local-network and photo-library permissions support the corresponding functions. You can refuse or revoke them in system settings; affected functions may become unavailable. Accepting these terms does not grant a system permission or replace required consent.
The Privacy Policy explains website forms and browser storage, foreground location, weather requests, pairing identifiers, automatic connection and update logs, diagnostic attachments, media and optional team sharing. Review it before enabling these functions.
6. Team participation and sharing
Creating or joining a team can share your nickname, colour, device information and live position with the team service and other members. Protect invitation codes and share only information you are authorised to disclose. Do not monitor others without permission.
Sharing pauses when the map or App is inactive, but membership may remain and sharing can resume on your return. Use leave-team to end participation; the captain can use the available disband or management actions.
7. Lawful and responsible use
Follow applicable rules for thermal devices, hunting, firearms, privacy and import, export or transfer of equipment and software. The ability to download software or locate a dealer does not grant a regulatory licence. Use devices according to their manuals and respect the safety and rights of others.
Do not impersonate others, submit misleading records, infringe intellectual property, send malicious code, attempt unauthorised access, misuse serial numbers or invitation codes, collect others’ data without authority, or disrupt or bypass service security.
8. Service requests and submissions
Provide accurate contact, purchase and device information and submit only relevant files you have the right to use. Protect email verification codes and repair references. Obtain shipping instructions from support before sending a device. Keep the submission receipt; an offline queue is not proof that Zentron has received a request.
You retain rights in your photos, recordings and other submitted material. You permit us to use it as needed to process your request and provide the requested service under the Privacy Policy. Submission alone does not give us an unrestricted right to publish private support material or use it for advertising.
9. Third-party services and links
Google Maps, weather providers, YouTube, app stores and dealer websites operate under their own terms and privacy policies. Review them when using those services. A link or listing does not make Zentron the operator or seller of that third-party service. Its availability may depend on the provider, region and network.
10. Intellectual property and permitted use
The App, website, trademarks, product names, designs, manuals and supplied content remain protected by their owners’ intellectual-property rights. You may use the App and downloads for their intended purpose with compatible devices and keep relevant documents for your own use.
These terms transfer no ownership. Commercial republication, redistribution or use of branding requires the rights holder’s permission unless allowed by law. Statutory rights and applicable open-source licence terms remain unaffected.
11. Availability, maintenance and suspension
Maintenance, compatibility changes, network faults or provider outages can interrupt functions. We may update or suspend an affected feature, or restrict misuse, as reasonably necessary for security, legal compliance or operation. Where practicable, we give notice of material changes and a way to contact support. Mandatory obligations concerning purchased products or services remain applicable.
You can stop using the website or App and leave teams at any time. Uninstalling the App does not automatically remove exported media or service records. The Privacy Policy explains requests concerning retained information.
12. Responsibility and mandatory rights
We do not promise that network-dependent services or third-party information will always be uninterrupted, current or error-free. Each party remains responsible as required by applicable law. Nothing here excludes liability that cannot legally be excluded, including liability for fraud or intentional misconduct, or limits mandatory consumer or data-protection rights.
13. Applicable rules and disputes
Disputes are handled under applicable law and the courts or other procedures available under that law. These terms do not impose an exclusive foreign court, compulsory arbitration or a waiver of mandatory protections in your country of residence. Contact Zentron to raise an issue; this does not prevent you from using lawful complaint or dispute-resolution channels.
If a provision cannot be enforced, the remaining provisions continue only to the extent permitted by law. A failure to enforce a provision on one occasion does not automatically waive it. Each language version must be interpreted consistently with mandatory law; no translation removes your statutory rights.
14. Changes and contact
Updated terms are published on this page with a revised date. Material changes require appropriate notice and any consent required by law; they do not retroactively remove accrued rights or independently authorise new uses of personal information. Questions about these terms can be sent to Shenzhen Zentron Technology Co., Ltd., Floors 2 and 3, Sinotrans Building, No. 46 Futian South Road, Futian District, Shenzhen, Guangdong, People’s Republic of China, or: